Below is the sample Information Security Policy standards and professionalism for the e-commerce platform of Anh Tuan Tho Jewelry. The content is designed to bring absolute peace of mind to customers when trading high-value products:

INFORMATION SECURITY POLICY – Mr. TUAN THO

At Anh Tuan Tho Jewelry, respecting and protecting customer privacy is our top commitment. We understand that you have placed your trust in Anh Tuan Tho when sharing personal information. The privacy policy below makes clear how we collect, use and protect your data.

1. Information we collect

To provide a complete shopping experience and process orders accurately, we will collect the following information when you access or transact on the website:

  • Personal information: Full name, email address, phone number, shipping address and billing address.

  • Transaction information: Details of the products you have ordered, order codes and shopping history. (Note: Your credit card/bank account details are processed through secure encrypted international payment gateways and we DO NOT store this data on our servers).

  • Auto information: IP address, browser type, access time and Cookies data to optimize your interface and experience on the website.

2. Purpose of using information

Your information is only used for practical purposes to serve you, including:

  • Process orders, schedule manufacturing and carry out packaging processes.

  • Provide delivery information to the shipping partner (DHL Express) to bring the product to you.

  • Send important notifications about order status, payment confirmation or tracking number.

  • Perform after-sales services: warranty, maintenance and handling return requests.

  • Improve customer service quality and optimize website shopping experience.

3. Sharing information with third parties

Anh Tuan Tho committed never sell, rent or trade customers’ personal information to any third party for commercial purposes. We only share essential information in the following cases:

  • Shipping and Service Partners: Provide your name, phone number and address to the shipping partner (such as DHL) for delivery; or payment gateway platforms to authenticate transactions. These partners are bound by strict confidentiality agreements.

  • Legal requirements: When there is an official request from competent law enforcement agencies to comply with state regulations.

4. Commitment to data security

Anh Tuan Tho’s website applies the most advanced technical security measures (including SSL data encryption protocol) to protect your personal information from unauthorized access, loss or leakage. Access to customer data is strictly limited to authorized personnel to perform order care and support.

5. Customer rights

You always have full control over your personal information:

  • Log in to your account on the website to view, update or edit personal information at any time.

  • Request that we completely remove your personal data from our systems by contacting Customer Care.

  • Option to opt out of receiving marketing emails, new collection newsletters by clicking on the “Unsubscribe” link at the bottom of any promotional email from us.

If you have any questions or concerns about this Privacy Policy, please contact Anh Tuan Tho’s Customer Care Team for detailed answers.